Letter Of Intent Review: Common Issues For Small Businesses

Alex Solo
byAlex Solo9 min read

For many US startups and small business owners, a letter of intent (LOI) is the first formal step toward a new partnership, acquisition, investment, or commercial deal. But while an LOI can clarify key terms and signal commitment, it can also create confusion, legal risk, or even unintended obligations if not reviewed carefully. Many founders rush through this stage, eager to move forward, only to discover later that the LOI contained binding terms, unclear language, or missed important details. This guide explains what a letter of intent is, why it matters, common issues to watch for, and when to seek legal review before signing. We also cover state law caveats, practical checklists, and frequently asked questions to help you avoid costly mistakes.

What Is a Letter of Intent?

A letter of intent is a written document that outlines the preliminary understanding between two or more parties who intend to enter into a formal agreement. In business, LOIs are commonly used for mergers and acquisitions, joint ventures, investments, commercial leases, supplier agreements, and other significant transactions. The LOI is not usually the final contract, but it can set out the main terms, expectations, and process for moving forward.

LOIs can be binding, non-binding, or a mix of both. For example, the parties might agree that the commercial terms (like price or exclusivity) are non-binding, but that certain sections (such as confidentiality or no-shop clauses) are legally enforceable. The specific effect of an LOI depends on its wording, the parties' intent, and sometimes state law.

Common reasons to use a letter of intent include:

  • Clarifying the main deal terms before drafting a full contract
  • Demonstrating commitment to move forward
  • Facilitating due diligence or information sharing
  • Securing exclusivity or confidentiality during negotiations
  • Setting a timeline for the next steps

While LOIs are often seen as "just a formality," they can carry real legal and business consequences. Misunderstanding what is binding or missing key terms can lead to disputes, lost opportunities, or even litigation.

Common Issues in Letter of Intent Review

Small businesses and startups frequently make mistakes when reviewing or drafting letters of intent. Some of the most common issues include:

  • Unclear Binding vs. Non-Binding Terms: Many LOIs do not clearly state which provisions are legally binding. This can lead to confusion if one party tries to enforce the LOI or walks away from the deal.
  • Missing Key Terms: Important details like price, payment structure, timelines, or deal conditions may be left out, making the LOI less useful or even risky.
  • Overly Broad Confidentiality or Exclusivity: Clauses that are too broad or vague can restrict your business more than intended, or be difficult to enforce.
  • State Law Differences: Some states interpret LOIs more strictly than others. For example, New York courts may enforce certain LOI terms even if labeled "non-binding," depending on the parties' conduct and the document's language.
  • Failure to Address Termination or Expiry: Without clear language about how and when the LOI ends, parties may be stuck in limbo or exposed to ongoing obligations.
  • Unintended Triggers for Legal Duties: Sometimes, an LOI can accidentally trigger legal duties, such as a duty to negotiate in good faith or to disclose information, depending on the wording and state law.

For example, a founder negotiating a potential acquisition may sign an LOI that includes a "no shop" clause, preventing them from talking to other buyers for 90 days. If the LOI does not specify whether this clause is binding, or what happens if the deal falls through, the founder could be left unable to pursue other opportunities while the buyer drags out negotiations.

Another common mistake is assuming that all LOIs are non-binding. In reality, courts may enforce certain provisions, especially if the parties act as if they are bound or if the LOI includes specific, agreed-upon terms.

Key Clauses to Check in a Letter of Intent

When reviewing a letter of intent, pay close attention to the following clauses and details:

  • Binding vs. Non-Binding Language: Look for clear statements about which sections are intended to be legally enforceable. Phrases like "subject to contract" or "non-binding" can help, but are not always decisive.
  • Deal Terms: Make sure the LOI includes the main commercial terms, such as price, payment structure, assets or shares involved, closing date, and any contingencies (like financing or due diligence).
  • Confidentiality: If the LOI includes a confidentiality clause, check its scope, duration, and exceptions. Overly broad or perpetual confidentiality can limit your future business activities.
  • Exclusivity/No Shop: If you agree not to negotiate with others for a period, make sure the terms are reasonable and clearly defined. Consider whether there are exceptions or a clear end date.
  • Termination and Expiry: The LOI should state how and when it can be terminated, and what happens to any ongoing obligations (like confidentiality) after termination.
  • Governing Law: The LOI should specify which state law applies, as this can affect enforceability and interpretation.
  • Good Faith Negotiation: Some LOIs include a duty to negotiate in good faith. Understand what this means in your state, as it can create enforceable obligations even if the rest of the LOI is non-binding.
  • Signatories and Authority: Ensure the right people are signing and have authority to bind their respective organizations.

It is also wise to check for any references to other documents, attachments, or prior agreements that may affect the LOI's meaning. If your LOI is part of a larger business sale or contract process, make sure all related documents are consistent and reviewed together.

Federal and State Law Considerations

There is no single federal law that governs letters of intent in the United States. Instead, LOIs are generally interpreted under state contract law, which can vary significantly from state to state. Some states are more likely to enforce certain LOI terms, even if the document says it is non-binding. Others may look closely at the parties' conduct, the specificity of the terms, and the overall context.

For example:

  • New York: Courts may enforce an LOI if it contains all material terms and the parties act as if they are bound, even if labeled "non-binding."
  • California: Courts are generally less likely to enforce LOIs as binding contracts unless there is clear evidence of intent to be bound.
  • Illinois: Courts may enforce a duty to negotiate in good faith if the LOI includes such language, even if the main deal is not finalized.

Industry-specific rules or regulatory requirements may also affect how LOIs are interpreted. For example, in healthcare, finance, or franchising, there may be additional disclosure or approval steps required before a deal can proceed.

Because of these differences, it is important to:

  • Identify which state's law will govern the LOI
  • Understand how that state interprets LOIs and related duties
  • Consider industry-specific regulations or requirements
  • Consult a licensed attorney for a service-specific review, especially for high-value or regulated deals

Remember, even if you use a standard LOI template, state law or specific deal terms can change the legal effect of your letter of intent.

Checklist: What to Review Before Signing a Letter of Intent

Before signing a letter of intent, use this checklist to reduce risk and clarify your position:

  • Are the binding and non-binding terms clearly identified?
  • Does the LOI include all key commercial terms (price, payment, assets, timeline, contingencies)?
  • Is the confidentiality clause reasonable in scope and duration?
  • Are any exclusivity or no-shop provisions clear, limited, and justified?
  • Does the LOI specify how and when it can be terminated or will expire?
  • Is the governing law stated, and do you understand its implications?
  • Are there any references to other agreements or documents that need to be reviewed?
  • Are the signatories authorized to bind their organizations?
  • Have you considered how the LOI may affect your ability to negotiate with others or pursue other deals?
  • Do you need legal, tax, or financial advice before proceeding?

For founders and operators, it is often tempting to sign an LOI quickly to keep momentum. However, taking the time to review these points can prevent misunderstandings, disputes, or lost opportunities later on.

Example: A SaaS startup receives an LOI from a potential acquirer. The LOI includes a "binding" exclusivity clause but is silent on what happens if the deal is not completed. The founders sign without review, only to find themselves unable to talk to other buyers for months, even after the acquirer loses interest. A simple review could have added a termination clause or limited the exclusivity period, preserving the startup's options.

Not every LOI requires a full legal review, but there are situations where professional input is strongly recommended:

  • The deal involves significant value, intellectual property, or sensitive information
  • The LOI includes binding terms or complex clauses (confidentiality, exclusivity, non-compete, etc.)
  • You are unsure which state law applies or how it affects enforceability
  • The other party is represented by legal counsel
  • There are references to industry-specific regulations or requirements
  • You have concerns about authority, signatories, or potential disputes

A licensed attorney can help you:

  • Clarify which terms are binding or non-binding
  • Negotiate or revise problematic clauses
  • Identify hidden risks or unintended obligations
  • Ensure the LOI aligns with your business goals and risk tolerance
  • Advise on next steps, including drafting the final agreement

Even if you use a template or standard form, each deal is unique. A brief legal review can often save time, money, and stress down the road. For regulated industries or cross-border deals, legal review is especially important.

Remember, legal services in the United States must be provided by appropriately licensed attorneys or law firms. Always confirm that your legal support is qualified for your specific state and industry.

FAQs

Is a letter of intent legally binding?

It depends on the wording of the LOI, the parties' intent, and applicable state law. Some LOIs are entirely non-binding, while others include specific binding clauses (such as confidentiality or exclusivity). Courts may look at the language, conduct, and context to decide if an LOI or parts of it are enforceable. Always clarify which sections are binding and seek legal advice if unsure.

What happens if one party breaches a letter of intent?

If the breached provision is binding, the non-breaching party may have legal remedies, such as damages or injunctive relief. If the LOI is non-binding, there may be no enforceable remedy, but reputational or business consequences can still arise. Some states may also recognize a duty to negotiate in good faith, depending on the LOI's language and the parties' actions.

Can I use a template for my letter of intent?

Templates can be a helpful starting point, but they may not address your specific deal terms, state law, or industry requirements. Always review and customize any template, and consider legal review for significant or complex deals.

What is the difference between a letter of intent and a memorandum of understanding?

Both documents outline preliminary terms for a potential deal, but a memorandum of understanding (MOU) is often used in non-commercial or government settings, while an LOI is more common in business transactions. The legal effect depends on the language and context, not just the title.

Do I need a lawyer to sign a letter of intent?

You are not legally required to have a lawyer review or sign an LOI, but legal review is strongly recommended for high-value, complex, or regulated deals. An attorney can help you understand the risks, clarify binding terms, and negotiate better outcomes.

Key Takeaways

  • A letter of intent is a useful tool for outlining deal terms, but can create legal risk if not reviewed carefully.
  • Always clarify which parts of the LOI are binding and which are not.
  • State law and industry rules can affect enforceability and interpretation.
  • Review key clauses, including confidentiality, exclusivity, termination, and governing law, before signing.
  • Seek legal review for significant, complex, or regulated deals to avoid costly mistakes.

If you need help reviewing a letter of intent or have questions about your specific situation, contact our team at (888) 449-8437 or team@sprintlaw.com. Where legal services are required, they are provided by licensed US lawyers at ElevateNext US, LLC, a trusted US law firm, through the Sprintlaw platform.

Alex Solo

Alex is Sprintlaw's co-founder and a legal technology leader. He holds law and media degrees from the University of Sydney and has been recognized by Australasian Lawyer, Lawyers Weekly and the Sydney Young Entrepreneur Awards for his work building Sprintlaw and improving access to business legal support.

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